Staying at Our Guest Cottage Accommodations
When planning a visit at Star of Texas Bed & Breakfast, our Hill Country B&B in Brownwood, TX, be sure to keep in mind the following policies. If you have any questions or need additional information, please don’t hesitate to contact us.
Our check-in is any time after 3:00 p.m. If you anticipate that you will be later than 11:00 p.m., please let us know so we may adjust the outdoor lights. Your key will be in your door, and the room will be ready for you to check yourself in. We do not have an office to check into. Our check-out is noon.
We hold your reservation with a credit card. A credit card payment of one night is required at the time of booking to secure your reservation. We do prefer cash or check for your final payment to keep our expenses down. We have a 14-day cancellation notice that applies only to your room. We are a small B&B and have limited cottages to book. If you must cancel your reservation with less than a 14-day notice, please understand, that we lose a room night and our living income. So we ask that you must be responsible for the cost of your room. If you cancel outside of the 14 days, a refund less a $20 cancellation fee will be returned. If cancelled inside the 14 days, we will try to re-book your room, if we cannot, then you will be responsible for the entire reservation payment. Prices are subject to change without prior notice and are set for 1 or 2 guests per cottage. You will be responsible for any damages that may occur to our property inside or out while you are our guest. We do not give refunds due to weather conditions, but offer a gift certificate to use at a later date.
Elopement/ Wedding Packages
If you booked an elopement package with us, it is stated on that package that it is a non-refundable payment, understand that you have tied up our calendar for your wedding, and if you cancel then we most likely will not be able to get another wedding booked.
All cottages are non-smoking; however, we do allow smoking on the porch with ashtrays for your use. We ask that the doors and windows are shut if you smoke outside. If the cottage smells of smoke, a $250 deep cleaning fee will be charged to your card.
Each room has an outdoor hot tub. The hot tubs are kept at a seasonal temperature, and we ask that you not change them as it takes 24 hours to reset them and it throws the PH balance off. If you have high blood pressure or you are pregnant, it is advised that you not get into the hot tubs for your health.
Due to the nature of our property, we do not allow guest pets or children at the bed & breakfast. If you have an ADA Service animal that you are bringing, we ask you to call to let us know so that we are aware. The pets must be kept on a leash while on the property at all times, they may not be left in the room alone, please clean up after them outside and kindly keep them off the bed. We have the right to charge for any damages due to pets. We do have outside cats that are not allowed in the rooms.
For those having a wedding with guest, we ask that guest not show up more than 30-45 minutes before ceremony. We will be posting a few photos on our social media unless you tell us otherwise. And may use photos for promotional posts.
Customer information is collected for the purpose of processing your order. This information is kept confidential and is not shared.